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I disagree. Interesting people can and do work through the ranks at companies. Additionally, a good manager is someone who can encourage and help a mediocre emp
by Sanddancer 12y ago
I disagree. Interesting people can and do work through the ranks at companies. Additionally, a good manager is someone who can encourage and help a mediocre employee become a good or great employee. A flat team means that everyone is stuck doing the same repetitive job, and there's no one /to/ go to to discuss issues who has a bit of detatchment.
- mc32 12y agoI don't disagree... But all they Zappos need is pretty much a basically functioning employee. Not any management value added. They can formulate these cells to expel any non-hackers* (those who dont meet their reqs). You want to find some followers among the jaded, found a cult/church with a twist. It's vaguely familiar but oh so different and full of vigor. Not staid and old. Those naysayers just don't get it. * the other meaning of hacker. In other words it gives grunt work a new shiny sheen.
- nostrademons 12y agoI think the point of this move is that Tony Hsieh does not want anyone who "can and does work through the ranks" to be working at Zappos. He's built a business upon great customer support for selling shoes. The ideal employee for this business is someone who is really passionate about helping customers solve their shoe problems. A manager above them would just get in the way of their helping customers, and an employee who wants to be a manager is not focusing on helping customers.