> If these people in the course of their work choose to ignore alerts This is where your mistake is coming from. You think for some reason that people are choo

> If these people in the course of their work choose to ignore alerts This is where your mistake is coming from. You think for some reason that people are choosing to ignore the alerts, rather than being habituated to ignore them. It is theoretically possible for a person with a decade or so of training to maintain a constant level of attention on repetitive trivia. Studies on Buddhist monks have shown this. But the people who were doing this didn't study Buddhist meditation, they studied medicine, so expecting them to behave like Buddhist monks, which you seem to be doing, is the height of irrationality. Humans have very limited attentional resources and extremely powerful internal non-conscious filters to conserve those resources that can only be overcome by lengthy and rigorous training, which would exclude the kind of training these people actually needed to do the rest of their job. These are just facts, well-established by a wealth of empirical research over the past several decades. Responding "Give me a break" to a system whose failure was fully predictable based on known facts of human psychology and physiology is precisely the problem. Perhaps someone on the design team pointed out the issues, and were told by someone who knew nothing about human psychology beyond what their gut told them, "Give me a break!"