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More choice doesn't mean better quality. It means you are far more likely to make the wrong choice, and that you have to invest more energy into doing so. And
by Retra 12y ago
More choice doesn't mean better quality. It means you are far more likely to make the wrong choice, and that you have to invest more energy into doing so.
And that can really eliminate the convenience such a service aims to provide in the first place.
Choice is good when the options are differentiated. Like choosing between a CD, an MP3, or a streaming service. It's not nearly so good when you are choosing between Stream A, Stream B, or Stream C.
- Steko 12y agoThe same argument could be made for cars or airlines or hamburgers. Too much choice, I might chose wrong oh noes you could get locked into the wrong $10 service for a month.
- Retra 12y agoYes, it could. And I suppose you're going to argue that user experience means nothing? That, as a company, getting "locked into the wrong $10 service for a month" is a perfectly ideal way to treat your customers?