Another take might by... In the United States' tipping economy employees who can attract and retain customers can achieve higher per hour wages and can bring mo

Another take might by... In the United States' tipping economy employees who can attract and retain customers can achieve higher per hour wages and can bring more money to the business they work for by offering incentives to the customers they recognize as "good" (customer who spend alot, both on the business by showing up regularly and on them through tips). Everyone can win. Alternatives are the traditonal command and control or employer/employee relationship where one entity gains all of the benefit and then chooses to dole out limited incentives to the other persons.