> as far as she was concerned a 20% tip was her right Not everyone is like this. I have had a similar thing happen on one occasion[1]. I think that there must

> as far as she was concerned a 20% tip was her right Not everyone is like this. I have had a similar thing happen on one occasion[1]. I think that there must be some sort of correlation between people who thing that they are owed the tip no matter what level of service they give, and people that don't give a damn about the service that they provide. [1] In the US (and Canada), it is 'customary' to tip larger for a large group of people. Many restaurants automatically add 18+% gratuity to the bill for groups of 8+ people. In this instance, the restaurant/bar did not do this, and the waitress gave us very poor service (e.g. disappeared for long periods of time). On the way out she complained that it's customary to tip 18% for large groups (in a sarcastic, "you're a bunch of assholes" tone). My wife (who has been a waitress) fired back that maybe she should talk to her manager about making it gratuity mandatory for large groups then.