book recommendation: "Seeing Systems: Unlocking the Mysteries of Organizational Life" Barry Oshry http://books.google.at/books/about/Seeing_Systems.html?id=wtK9

book recommendation: "Seeing Systems: Unlocking the Mysteries of Organizational Life" Barry Oshry http://books.google.at/books/about/Seeing_Systems.html?id=wtK9aFmM9zgC http://books.google.at/books/about/Seeing_Systems.html?id=wt... and read read the sections "pinball" & "manager of the heart" now http://books.google.at/books?id=wtK9aFmM9zgC&pg=PA3&source=gbs_toc_r&cad=4#v=onepage&q&f=false http://books.google.at/books?id=wtK9aFmM9zgC&pg=PA3&source=g...