What tech support market? I thought Google Search was it! I have never encountered tech support that was acceptable. The phone jockeys typically have very li

What tech support market? I thought Google Search was it! I have never encountered tech support that was acceptable. The phone jockeys typically have very little real knowledge and they assume that the caller knows even less than they do. Vendors treat tech support as a cost centre and even if you pay up for some plan, it hardly gets any better. I'm sure tech support could be improved, but the costs will probably escalate to the point that very few people will be willing to pay it.