Tragically, the anecdote I've heard from our local techs is that Verizon corporate would love to switch to Comcast's model, and are applying attrition pressure

Tragically, the anecdote I've heard from our local techs is that Verizon corporate would love to switch to Comcast's model, and are applying attrition pressure to make it happen; their mobile business arm isn't unionized, and they're looking forward to switching out their retained employees with contract staff for all of the hookup work. ... which is a shame, because it's actually something I consider to be a distinguishing factor in their service options.