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Living in the D.C. area, I can only speak for experience but Verizon seems to operate two groups of techs. One as you said are in-house and unionized, these gu
by true_religion 12y ago
Living in the D.C. area, I can only speak for experience but Verizon seems to operate two groups of techs.
One as you said are in-house and unionized, these guys seem to mostly handle the apartment complexes and large installments.
The other group handles regular houses, or off-one jobs when the market is exploding.
I've spoken to techs on both sides, and they both confirmed with mild disdain the existence of the other group.
Just an anecdote.
- fixermark 12y agoTragically, the anecdote I've heard from our local techs is that Verizon corporate would love to switch to Comcast's model, and are applying attrition pressure to make it happen; their mobile business arm isn't unionized, and they're looking forward to switching out their retained employees with contract staff for all of the hookup work. ... which is a shame, because it's actually something I consider to be a distinguishing factor in their service options.
- pyvpx 12y agoVerizon Wireless outsources literally everything but customer service. Everything.