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I moved my office to a complex that was supposed to have both cable and DSL internet available. Neither was installed yet so we bought a Clearwire device to fil
by jccooper 12y ago
I moved my office to a complex that was supposed to have both cable and DSL internet available. Neither was installed yet so we bought a Clearwire device to fill the gap.
The DSL was a slightly better deal, so we had them in to install it, and it wouldn't push more than a few bits. After several service calls, they eventually gave up. We were too far away, even though their modelling showed our distance as fine.
So we call up the cable company (Comcast, of course) and our unit is too far from the service point. They set up an appointment with engineering to install a new pole and such. Six months later, we have cable service finally run. Not speedy, but at least they didn't give me the runaround.
It's too bad Clear didn't work out; saved my bacon. These days I'd have to get wireless internet service through one of the mobile phone companies, which is not nearly as good a deal. But it would still work.
Anyway, it's a mess. And a good lesson to assume you can't get service until you actually have it, both in residential and commercial settings. But then there was the time with my home service where the DSL office got slowly further away until they couldn't give me service any more...