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Garbage in/Garbage out. The problem isn't automation, unless you're suggesting a hueristic in the Comcast ticket system that flags requests for review if the s
by raisedbyninjas 12y ago
Garbage in/Garbage out. The problem isn't automation, unless you're suggesting a hueristic in the Comcast ticket system that flags requests for review if the same invalid requests keeps getting submitted every few days with only an increase in the amount of profanity.
- scintill76 12y agoYes, but IMO the point is that average humans are still much better "garbage detectors and cleaners" (or general-purpose problem-solvers, really) than automated systems are going to be for the foreseeable future.