This actually fits in nicely with the Comcast "rinse and repeat" method. Keep calling back asking the same question until you get the answer you want. Maybe he

This actually fits in nicely with the Comcast "rinse and repeat" method. Keep calling back asking the same question until you get the answer you want. Maybe he should have just submitted phantom requests from every address on his street under different pseudonyms. Eventually someone might have made the mistake of initiating the construction... or a regional manager may have unlocked the project due to perceived demand!