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Free realtime tech support service
- neil_s 12y agoI can't find out how the company makes money to sustain itself? Is it entirely donation based? Or is it perhaps monetizing referrals for new products that customers may need to buy. It might be hard for some users to trust a free service if they don't know where the money comes from.
- vahn_kaiser 12y agoI would assume that at this stage its using private funding and any donations it receives. The monetizing options could be quite a few, from referrals, to 1st/2nd level tech support outsourcing, product recommendations when someone realizes they need a new spare part or an accessory.
- Panos_K 12y agoGreets from Panos@Homifix.com To answer your question, we have various income streams which Vahn_Kaiser predicted... 1) we mainly outsource our services to Tier 3 and Tier 2 Tech device manufacturers. Also, donation and "Deal of the Day" which will be introduced this coming June are a couple of additional income streams. Hope that helps... :-)