Maybe they are artificial but they are still there. It doesn't really change anything. Like the parent poster, I too have worked in a large company. I was hi

Maybe they are artificial but they are still there. It doesn't really change anything. Like the parent poster, I too have worked in a large company. I was hired mainly to re-develop the intranet (it looked like it was designed in 1995). When I resigned 9 months later I still hadn't done any work on it. Now I had access to the files. I could have just changed it myself but there would have been an uproar and I probably would have been fired. In fact, just making minor changes such as cleaning up the CSS got me in trouble because other people used Dreamweaver to edit some pages and my changes made things look different in Dreamweaver. I imagine the people responsible for the AA website are in a similar boat. They have access to change things but there are these barriers - artificial or not. Now I've worked at some different sized companies and I've realised that is the way things were supposed to be at that company. This company handled people's pensions and needed to be conservative. The systems in place were DESIGNED to slow things down to make sure that everything was done right. Startups have their own speed of work and large companies have a much slower pace. There are reasons for both.