Aren't the salespeople paid on commission? In that case I find it hard to believe that you really would be paying less than the guy using the internet. But the

Aren't the salespeople paid on commission? In that case I find it hard to believe that you really would be paying less than the guy using the internet. But then again, the salesguy might be there to ensure future business. The next time you need a server, are you going to pick on the phone and give Mick a call, or are you going to waste your (presumably) valuable time doing some comparison shopping? Maybe it's worth it to give the through-salespeople orders a discount because there's a person to person relationship built that encourages future sales.