However, the good part with buying train tickets from a machine is that the machine always knows your local language (in this case, Swedish, and English, and po

However, the good part with buying train tickets from a machine is that the machine always knows your local language (in this case, Swedish, and English, and possibly a variety of other languages). This is not necessarily true with low-paid service workers. I'm pretty happy to buy my Arlanda Express tickets from a machine. You'd never have enough service booths if they had to have people in them.