I read this as a rant from someone saying technology hasn't come far enough, but spent decades of his own time not doing anything about improving technology for

I read this as a rant from someone saying technology hasn't come far enough, but spent decades of his own time not doing anything about improving technology for society himself. He sounds like a consumer, complaining about the service he is receiving. The fact that he could have lived his bohemic lifestyle shielded from this so long is evidence of how well it has been working. There is certainly a problem with inefficiency, but usually that is driven by the humans inside of an organisation, people, like him, who get comfortable with their position and who only think about their here and now and not about the long term impact on themselves and society in general. Now, at this age, he comes up with theories and ideas of that sounds like that of a student with a naive understanding of the world, with 'better' ways of doing things and blaming 'the powers out there' on the problems, it's no wonder that he gets widespread support from the student age populations of social networks.