Here's the main issue: he's the owner's brother. Sounds like you have some complex familial issues to overcome, unless he's open to feedback, before you can re

Here's the main issue: he's the owner's brother. Sounds like you have some complex familial issues to overcome, unless he's open to feedback, before you can really influence change. Does the owner know it's bad? Probably so. But the guy is still his brother :/