> I just want to see if ... I can improve sales by doing whatever users say to do. Thar be dragons down that path... Users don't know what they want: http://w

> I just want to see if ... I can improve sales by doing whatever users say to do. Thar be dragons down that path... Users don't know what they want: http://www.extremeplanner.com/blog/2005/04/users-dont-know-what-they-want.html http://www.extremeplanner.com/blog/2005/04/users-dont-know-w...