I guess everyone just has varying experiences with different companies, plus you certainly will hear bad experiences more than good experiences. Myself I have

I guess everyone just has varying experiences with different companies, plus you certainly will hear bad experiences more than good experiences. Myself I have had nothing but great experiences with Apple products, most I have bought new some used. We still have an Apple IIci that works great. I've owned a blue iMac from 2000 which has never had hardware issue and my dad still uses it for iTunes and playing Cds. Also have a 17" iMac G4 from around 2002 that only had a logic board issue but that was under warranty. Still kind of my favorite designed iMac. I guess I would be curious to see what the fail rates are on Apple products (highly doubt they are truly available). For me they are the only company I've always had a good experience with their products and customer service and I feel like I'm pretty jaded with customer service after working in Retail for over 10 years (sporting goods and then electronics).