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I cannot even imagine a way that this could possibly go well.
by blhack 12y ago
I cannot even imagine a way that this could possibly go well.
- anigbrowl 12y agoI could see it going OK, but I'm not sure about what sort of follow-through is possible in the context of a coffee purchase. I do think Schulze is ultimately trying to move away from the notion of Starbucks as a place where people make simple transactions for coffee (that could be fulfilled just as well by an industrial robot) and more like small community centers, in line with the historical role of coffee shops. He's onto something, and he's iterating.
- tomjen3 12y agoThat would make sense, but then you talk with the strangers not with the barista. Of course in this modern age the strangers are on their computers/phones/ipads so I don't know how well it will go.
- eqdw 12y ago> and more like small community centers, in line with the historical role of coffee shops. People have been talking about this recently, and I've even gone to a handful of local cafes that explicitly state this as their purpose, but I've never felt that this was achieved. I've never been to a cafe where I felt comfortable chatting up strangers. If this is what Starbucks is doing, and they do it successfully, I'll go out of my way just to go to their cafes.
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- blhack 12y ago>doesn't happen without this conversation, because he's just some minority outside your social circle. What? Maybe I live in some bizarre social bubble or something, but in this imagined scenario, are the barista and the customer otherwise not going to talk to one another because they're different races?
- dirtyvagabond 12y agoI don't think that's the message. The message was, "You said you couldn't imagine a scenario where this goes well. Here's one simple example of it going well, and that was easy to think of."
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- kstrauser 12y agoBest case scenario: the employee and customer feel a little uncomfortable at being expected to discuss a delicate subject with a stranger. Worst case scenario: one says something the other disagrees with, and the screaming and recriminations begin.