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I've never personally used it, but I've heard really good things about ZenDesk (http://www.zendesk.com/ http://www.zendesk.com/).
by mrduncan 17y ago
I've never personally used it, but I've heard really good things about ZenDesk (http://www.zendesk.com/ http://www.zendesk.com/).
- nkohari 17y agoWe use ZenDesk, and it's been fantastic. Their API is also first-class, which helped us integrate it more cleanly with our app.
- plusbryan 17y agoI've used zendesk and it's pretty awesome. They've made some pretty serious billing mistakes with my account though, and they've been experiencing some growing pains (corrupt database, site unavailability), so I'm not sure if I can wholeheartedly recommend them. The tool itself is fantastic.