3 ms·
The error is meaningless to the user (else they'd fix the problem instead of asking for your help), so it's no shock that sending the (meaningless) text to you
by nullc 12y ago
The error is meaningless to the user (else they'd fix the problem instead of asking for your help), so it's no shock that sending the (meaningless) text to you is not the first thing that comes to mind.
That said, computers (and other complex machinery) have been integral to modern life for some time now. It's unfortunate that we're still graduating people from school that don't know how to make a useful bug report.
- kstrauser 12y ago> The error is meaningless to the user (else they'd fix the problem instead of asking for your help), so it's no shock that sending the meaningless text to you is not the first thing that comes to mind. That's a good point, and implies that the better the error message, the dumber the support requests you'll get about it because they're the only ones left.