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The root of the problem is IT has no incentives or checks in place to maintain a reasonable level of productivity. Their only mission is to make sure that serv
by ohhmaagawd 17y ago
The root of the problem is IT has no incentives or checks in place to maintain a reasonable level of productivity. Their only mission is to make sure that services are online and there aren't breaches. Productivity doesn't factor in at all.
I'm not in a regulated industry (enterprise software). I completely get this if it's healthcare or defense. But we are just talking about middleware here!
- hapless 17y agoIT is a cost center. There's constant pressure to contain its headcount and budget. The costs of providing a high level of service are obvious, but the costs of lousy services are all hidden. As a result, yes, there's usually NO incentive to do anything more than the minimum. (The minimum, of course, involves the ass-covering.)