I should have been clearer. If you are a F500 consumer products company (includes pharmas), you likely have several-to-many thousand CRM users. If you are an

I should have been clearer. If you are a F500 consumer products company (includes pharmas), you likely have several-to-many thousand CRM users. If you are an F500 services company, you may only have a few hundred CRM users. Even being an F500 company, you don't get the time of day. This is unsettling for large corporations used to dictating the rules of engagement with vendors. In these kinds of situations, it often works out a lot better to deal with a middleman, like Blue Wolf (in the case of Salesforce) or Cloud Sherpas/Appirio in the case of Google Apps, etc).