I had to do that for a recent trip to Las Vegas, and in all honesty, that was the worst experience I've ever had with renting a car. Terrible voice quality, te

I had to do that for a recent trip to Las Vegas, and in all honesty, that was the worst experience I've ever had with renting a car. Terrible voice quality, terrible video quality, extremely awkward, difficulty holding a handset while also trying to fish my driver license and credit card from my wallet and slide them through the reader. I would rather have waited in line for another twenty minutes and dealt with a live human being than go through that atrocity. They even had two people just standing around to direct customers to the stupid video terminals. Just put them behind the counter and make them normal clerks!