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The presence of a mic and camera in a rental car can be debated. However, WRT to intention, it seems it was to provide a better service to customers through vid
by random3 12y ago
The presence of a mic and camera in a rental car can be debated.
However, WRT to intention, it seems it was to provide a better service to customers through video communication. I'm thinking (given that it's default for Gold) that they were thinking of a Concierge service.
Keep in mind that most people have a phone with mic, camera, accelerometer, etc. in their pockets most of the time...
- MichaelGG 12y agoHow does having a camera help deliver a better service? What real use cases are there for the rep needing to see from that viewpoint?