I actually wonder if Apple is actually getting worse, or 1) so many people are now using their software that the 'few' who have had problems with the software

I actually wonder if Apple is actually getting worse, or 1) so many people are now using their software that the 'few' who have had problems with the software are becoming loud enough to actually make a dent in the companies marketing and PR story 2) so many people are now using their software on different hardware that they are unable to keep up with managing the the overall experience. My initial experiences with OSX were horrible, I had to restart my Mac Mini a bunch of times, and it wouldn't connect to the internet, lots of general issues that it turned me away from Mac pretty quickly. Everybody told me I was crazy, but now, we're seeing lots of people at work switch to linux, give up on Mac and even ogle my windows set-up.