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One side note (from a cofounder of WePay here). WePay is 100% focused on serving the needs of two-sided platforms like marketplaces - and now we're the only co

One side note (from a cofounder of WePay here). WePay is 100% focused on serving the needs of two-sided platforms like marketplaces - and now we're the only company that can claim to do so. We're bummed to see Balanced go, as I think they have a great product - indicative of what a focus on the space can produce. But we're excited to carry the torch forward. We process billions annually and have crossed the scale chasm that the article describes (and have raised a fair amount of money to boot). If any Balanced customer (or other marketplace) would like to chat, I'm happy to do so. Shoot me a note at bill@wepay.com

untilHellbanned 12y ago
Normally I don't like these types of ransacking infomercials, but I think you, like PC of Stripe, struck the right notes with your tone. I'm a long-time Stripe user but I'll look into WePay. Good luck to your team!
payvy 12y ago
What is your ACH pricing, you don't display it on your website.
- vasusen 12y ago
  Our ACH pricing is 1% + 30¢ - https://support.wepay.com/hc/en-us/articles/203609623-What-are-WePay-s-fees- https://support.wepay.com/hc/en-us/articles/203609623-What-a...
ianhawes 12y ago
As a former customer of WePay, I'd like to warn everyone considering using WePay that their compliance department will shut you down multiple times, decline to specify why, then freeze all funds within your account. WePay is completely out of touch with their customers, and I would recommend Stripe over WePay any day.
- ianlevesque 12y ago
  Sounds like PayPal all over again
  - tim333 12y ago
    I guess it's inherently a hard problem serving two sided markets as the Russian criminal types are straight away going to set up a shell companies pretending to be something respectable on one side and feed in stolen credit card numbers on the other. Still you'd think they could do something transparent like delaying sending the funds for a couple of weeks while they contact say 10 credit card owners to see if the transactions are legit.
    - pbreit 12y ago
      But you typically need to freeze funds when doing that.
- ams6110 12y ago
  I used WePay early on when they offered invoicing (which was the service I needed). I never had a problem with frozen funds or any other issues. Was sorry when they shut that service down.
- billclerico 12y ago
  I'm sorry to hear you had a bad experience but would be happy to chat if you'd like. It's hard to say what exactly happened without some investigation. Bill@wepay.com

untilHellbanned 12y ago

Normally I don't like these types of ransacking infomercials, but I think you, like PC of Stripe, struck the right notes with your tone. I'm a long-time Stripe user but I'll look into WePay. Good luck to your team!

payvy 12y ago

What is your ACH pricing, you don't display it on your website.

vasusen 12y ago
Our ACH pricing is 1% + 30¢ - https://support.wepay.com/hc/en-us/articles/203609623-What-are-WePay-s-fees- https://support.wepay.com/hc/en-us/articles/203609623-What-a...

ianhawes 12y ago

As a former customer of WePay, I'd like to warn everyone considering using WePay that their compliance department will shut you down multiple times, decline to specify why, then freeze all funds within your account. WePay is completely out of touch with their customers, and I would recommend Stripe over WePay any day.

ianlevesque 12y ago
Sounds like PayPal all over again
- tim333 12y ago
  I guess it's inherently a hard problem serving two sided markets as the Russian criminal types are straight away going to set up a shell companies pretending to be something respectable on one side and feed in stolen credit card numbers on the other. Still you'd think they could do something transparent like delaying sending the funds for a couple of weeks while they contact say 10 credit card owners to see if the transactions are legit.
  - pbreit 12y ago
    But you typically need to freeze funds when doing that.
ams6110 12y ago
I used WePay early on when they offered invoicing (which was the service I needed). I never had a problem with frozen funds or any other issues. Was sorry when they shut that service down.
billclerico 12y ago
I'm sorry to hear you had a bad experience but would be happy to chat if you'd like. It's hard to say what exactly happened without some investigation. Bill@wepay.com