> Come on, Amazon, you can do a better job! I'm not sure they can. There are things Amazon seems able to do well, but this certainly has never been one of them

> Come on, Amazon, you can do a better job! I'm not sure they can. There are things Amazon seems able to do well, but this certainly has never been one of them. And I don't know that anyone else at half Amazon's scale or larger has done much better.