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I run a fairly large forum in my local language. Due to the number of subjects discussed it is not uncommon to reach it by random long-tail searches on google.
by nso 12y ago
I run a fairly large forum in my local language. Due to the number of subjects discussed it is not uncommon to reach it by random long-tail searches on google.
On the site there is a "contact us"-link on every page that leads to a normal mailto:myemail@example.com.
Pretty much every day I get emails from (usually elderly) people who wants to know more about the subject discussed, wants their money back due to a complaint against a company mentioned in a thread they found, needs help with logging in to whatever service they think I represent, etc.
I've been facebook, hotmail, banks, all our phone companies, the government, lawyers, a politician, and a lot more.
- huskyr 12y agoI'm a volunteer for the ticketing system for whenever people send e-mail to Wikipedia using the 'contact us' link. This happens to us all the time as well. As you might know, Wikipedia is an encyclopedia, so we get questions about virtually everything.
- throwaway41597 12y agoDo you have so many visitors that this mail is insignificant? or are there that many people who are both clueless and angry enough to look for an email in the footer? It amazes me that an unintentional "contact us" would convert even 0.1% of visitors whereas regular sales sometimes struggles to get 1%.
- nso 12y agoAbout 20K uniques a day, so with 1 email a day that would be way less than 0.1%.
- throwaway41597 12y agoThanks. It still seems a lot considering most people don't view those topics, but I guess visitors coming from long tail search results are desperately determined.