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> I only dream of being that good. You mean, that _bad_.

• tomphoolery 12y ago
  A real salesman listens way more than he speaks. Whenever you hear a salesman speak more than he listens, do not trust that person.
• narrator 12y ago
  It can be used for good or evil, like any talent. The good is that a person with empathy will be able to find common ground and defuse conflicts by understanding the other side's position and actually be able to address their concerns instead of just talking past them. Being empathetic can also lead to better leadership and maintaining groups by helping different participants in the group communicate and understand each other instead of splitting up the group due to petty squabbles. A very empathetic person can design brilliant products too by being able to feel every pain point in a user's interaction with that product.