I'm sure the author is ingenuous, if that's a word. :) I think he simply does not understand the appeal of the product. I use both Lyft and Airbnb and I gene

I'm sure the author is ingenuous, if that's a word. :) I think he simply does not understand the appeal of the product. I use both Lyft and Airbnb and I generally know more about my Lyft driver after a ride to the airport than I know about my Airbnb host.