> Well I guess they need that fanatical support. Im not a rackspace user :) But yeh; someone is probably getting a tongue lashing. Human error is so easy; eve

> Well I guess they need that fanatical support. Im not a rackspace user :) But yeh; someone is probably getting a tongue lashing. Human error is so easy; even for experienced engineers and especially with live electrical equipment... (been there, done that, got the scars)