While I agree with the premise of the post, I do think that the use of design is changing in enterprise software. All of those products have been around for aw

While I agree with the premise of the post, I do think that the use of design is changing in enterprise software. All of those products have been around for awhile now and I think that the idea that you need designers and good design is just a relatively new concept for ESVs. I can see it happening at my own company, a couple of years ago UX wasn't really something we considered, but now we are hiring UX people for all of our products. So I think you'll see this change going forward, it's just the enterprise is always the last to join the game.