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Well I guess they need that fanatical support. Personally I would just say fire the support people and use the money to hire somebody that can actually deal wi
by tomjen2 17y ago
Well I guess they need that fanatical support.
Personally I would just say fire the support people and use the money to hire somebody that can actually deal with servers.
- ErrantX 17y ago> Well I guess they need that fanatical support. Im not a rackspace user :) But yeh; someone is probably getting a tongue lashing. Human error is so easy; even for experienced engineers and especially with live electrical equipment... (been there, done that, got the scars)
- xenoterracide 17y agoReminds me of Liquid Web who copied rackspace calling it Heroic Support. If you need to be a Fanatic or hero you're doing it wrong. I think I'll start a web host and call it "competent" support.