>The root cause is that enterprise software is not sold to the people that use it. That is changing I think. Quite many companies to pilot projects and compare

>The root cause is that enterprise software is not sold to the people that use it. That is changing I think. Quite many companies to pilot projects and compare several vendors in parallel to make a final selection. I agree that is not a majority though. Anyway, people who buys software should take aesthetic into consideration. P.S. I am the author of the article