When designing any system that involves people, it's vital to see what behaviours optimise your rewards. Usually there is some general process / overall plan yo

When designing any system that involves people, it's vital to see what behaviours optimise your rewards. Usually there is some general process / overall plan you're supposed to follow: Follow the plan | Don't follow the plan Things go well | reward | unknown Things go badly | no punishment | punishment That is a setup which encourages people to follow the plan even if they think it's not the best one. Something else which makes this quite difficult is that you never know what would have happened if you'd jumped columns.