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The nice thing from backblaze's perspective and their customers is that downtime is far more tolerable than it would be for most businesses. Most disasters tha

by jewel 12y ago

The nice thing from backblaze's perspective and their customers is that downtime is far more tolerable than it would be for most businesses. Most disasters that are going to impact a data center aren't going to destroy the physical hard drives, assuming the data center has the usual safeguards in place.

brianwski 12y ago
Brian from Backblaze here-> this is definitely true. If you ask to have a 5 TByte restore prepared, it will take us a full 22 hours to get that all assembled for you. If you want us to FedEx the prepared restore on a USB hard drive, it will take ANOTHER 24 hours, and if you are in Europe it's more like 48 hours. And what's luxurious about "backup" as a business is this doesn't bother many customers. As long as we keep communicating to them on the progress, and we assure them they are going to get every solitary bit/byte/jpeg/mp3/movie back - they often tell us to take our time and do it right. For "backup" accurate and durable is about a thousand times more important than "instant gratification".