"Salesforce Developer/Architect" here. My enterprise domain knowledge is far more valuable than my technical skills, and Salesforce is just a more fluid vehicl

"Salesforce Developer/Architect" here. My enterprise domain knowledge is far more valuable than my technical skills, and Salesforce is just a more fluid vehicle for delivering this value compared to traditional on-premise solutions from Oracle, SAP, and IBM. Sure, the upstart CRM vendors have better UIs, but they aren't the real competition. Salesforce is executing a classic innovators dilemma strategy of acquiring these upstarts (desk.com) and allowing them to operate independently in the SMB space as an on-boarding ramp to the enterprise-scale solution.