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"I pay for support. I pay for liability. If something goes haywire with my backups, I have a phone number I can call" Google "{service} lost all of my data" an
by devopsproject 12y ago
"I pay for support. I pay for liability. If something goes haywire with my backups, I have a phone number I can call"
Google "{service} lost all of my data" and see what kind of support these people got. I get that it gives you warm fuzzies but when these companies loose all of your data, you have almost no recourse.
- mankyd 12y agoSort of. I've called DropBox about missing data before. They actually were quite helpful and even helped recover most of it, despite the fact that I wasn't even a paying customer at the time. A more likely scenario is that the data is not lost, but my mother (or whoever is calling them) simply has things misconfigured. These companies _do_ provide useful support. Support that they're not going to get if they backup to a developer oriented service directly.
- hobarrera 12y agoThe free services have no warranty on anything. The services you pay for (eg: with money, not just data) have a warranty. If they lose any data, they're liable for that as well. All the way up to taking them to court on it.