At casino's Whales know they are Whales and still love the special treatment. I think all humans like to feel special. As an entrepreneur I have difficutly ide

At casino's Whales know they are Whales and still love the special treatment. I think all humans like to feel special. As an entrepreneur I have difficutly identifying who is the most important to make feel special. All customers/prospects are not equal. EG: when an investor-class user signs up I want to know and make sure they get more than my programmed intercom.io message schedule. (also intercom.io FTW!)