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That's not a whale. A whale is someone with a lot of money and willingness to dump it into your pocket when giving the right incentives. I get what you're tryi

That's not a whale. A whale is someone with a lot of money and willingness to dump it into your pocket when giving the right incentives. I get what you're trying to do, but the terminology is not only wrong it's insulting to the users with whom it's most critical to maintain a good standing with. If anyone discovered I was doing something to influence their opinion of my apps based on the fact that a service tagged them as a "whale" i can pretty much guarantee they'd spread NEGATIVE influence about my products and myself.

edoceo 12y ago
At casino's Whales know they are Whales and still love the special treatment. I think all humans like to feel special. As an entrepreneur I have difficutly identifying who is the most important to make feel special. All customers/prospects are not equal. EG: when an investor-class user signs up I want to know and make sure they get more than my programmed intercom.io message schedule. (also intercom.io FTW!)