Sounds like they never had a head chef. An analogy would be you run a small cafe on your own, then you hire one person to be chef, barista, floor sweeper, dishw

Sounds like they never had a head chef. An analogy would be you run a small cafe on your own, then you hire one person to be chef, barista, floor sweeper, dishwasher, security guard, book keeper, customer service manager, ... Of course then you need to read the emyth book.