I think you are certainly right that design is less of a success factor in the enterprise, though 37 Signal shows that a bit of design can get people excited ab

I think you are certainly right that design is less of a success factor in the enterprise, though 37 Signal shows that a bit of design can get people excited about a fairly underfeatured (intentionally or not) product. Yeah, that reminds of client who once told me "people want their beer with foam" as a metaphore: no matter where you go, people are still people, and they like to be pampered.