5 ms·

I'm part of the recent sysadmin generation that had no programming skills and grew up doing what I consider more "application administration." Lots of clicking

by mrjatx 12y ago

I'm part of the recent sysadmin generation that had no programming skills and grew up doing what I consider more "application administration." Lots of clicking Next with no real understanding of what to do if that Next button quits working. Stack tracing? Procmon? Miserable understanding of DNS and networking, what's a /24? These were things senior admins knew and used once the tickets went up the chain because customers were screaming. I was always (well, not always, once I'd proven myself) a senior admin/engineer, now I focus almost purely on AWS automation, and it bums me at out how many admins are completely happy with just being Next button admins who are absolutely AFRAID of touching a bash or zsh shell, or even a Cisco router without the UI. I suppose it shouldn't bother me, it's done great for my career.

uiri 12y ago
Are you talking about sysadmins on Windows? I can't imagine a Linux sysadmin being afraid of bash, zsh or a ios shell. My impression is that knowledge of some combination of bash, perl and python scripting is a basic job requirement.
- mrjatx 12y ago
  I've worked for several MSPs and yeah, I mostly mean Windows. But we worked on just about everything. Especially Cisco/Dell CLI equipment (routers, switches, etc).
- DyslexicAtheist 12y ago
  the root of the problem (the idea that sysadmins can't program) might come from the fact that every company whether furniture/clothing store or any other sizable non-tech business needs sysadmins. But only if technology is your core business you need good developers. This probably leads to generalization of sysadmins not knowing their bits/bytes. Sure guys working for ISP's and in datacenters are a different breed but they still get thrown into the same category because of the job-title.
  - fsniper 12y ago
    I think the problem is, some companies are expecting a sysadmin to be the "IT guy". The one who is only expected to call contractors to fix that recurring network problem, and install enough Windows boxes for the new hires.
  - DyslexicAtheist 12y ago
    https://www.linkedin.com/pulse/devops-bullshit-joachim-bauernberger https://www.linkedin.com/pulse/devops-bullshit-joachim-bauer...
div0 12y ago
If a task involves "clicking next", then that task should not require any specialized knowledge to do. I totally agree that all developers should be willing do write code to automate "DevOps" tasks whenever they see fit. I know a lot of programmers who do this. These programmers always have a bunch of scripts sitting in their ~/bin, and you hardly ever see them clicking. I am a "programmer", but I love "DevOps" stuff, and mostly recently I wrote a large automation framework that got CI team interested. Tons of energy and time is wasted everyday where teams don't understand (and don't want to understand) each other's code.
- teh_klev 12y ago
  > If a task involves "clicking next", then that task should not require any specialized knowledge to do I would disagree with this point. If you're installing anything on a production box you really should know what that installer is going to do to your environment. Have you walked through the MS SQL Server installer wizard? You absolutely do need specialised knowledge if you're running that on a client's server.
  - MichaelGG 12y ago
    SQL Server is probably one of the easiest "big" software systems available in the world. Without having much specialized knowledge you can setup a powerful HA cluster. It's mostly clicking next and following some basic instructions. Out of the box, it'll perform pretty well (just remember to click the "Optimize for Ad Hoc Workloads" checkbox in the properties page). SQL Server requires vastly less "specialized knowledge" than, say, Postgres. I would be surprised to find that most SQL Server installs come with someone with really in-depth knowledge. The same applies to a lot of other things MS ships, like setting up AD. Sure, knowing what you're doing helps, but MS sorta built an empire on making a lot of that stuff pretty trivial to do. For another example, look at setting up IPSec. A cute little UI you click on, versus well, the process on Linux.
    - teh_klev 12y ago
      Sorry no, it's an easy clicky pointy path to hell when you discover one month later no-one understood what the file path options meant (and there can be many when installing Standard+) and then the system volume ran out of space. Or what accounts to run SQL's various services under and wonder why stuff doesn't work or their SQL box gets hijacked ("oh I'll just run this under the SYSTEM account"). The install wizard for SQL Server 2008R2 Standard Edition has around 20 pages (counting tabs on a page) of user selectable options and settings. You certainly do need to know what you're doing and understand the implications of each every one of those settings. Sure if you're just doing a quicky install of the Dev Edition on your workstation you can afford to be a bit lax and click on through, but on a mission critical production box you need to RTFM or let a SQL admin who knows what they're doing perform the install. I've been called in too many times to unf*ck a SQL server because a customer has declined one hour of installation support because their devs thought they knew better.... "oh yeah it's just clicky pointy install, why do I need help with that". Trust me GUI installers do not equate to "easy install" if you have no clue what the installer is asking you. I'm a SQL (MS and MySQL) admin, amongst many other roles, for a webhoster with 19 years MS SQL Server experience (started on SQL 6.5 in '97), been there seen it all.
superobserver 12y ago
Where do you even get a job being a Click Admin? I mean, I could use a hobby that pays about now...
GVRV 12y ago
> Stack tracing? Procmon? Miserable understanding of DNS and networking, what's a /24? I'm primarily a developer, but I'd love to understand networking/low-level OS concepts like these in greater detail. Every time I start with a tutorial, I just get overwhelmed with how much I don't know — is there a book you'd recommend for a developer getting into devops (advanced networking, low-level OS architecture, configuring a machine from scratch, etc.)?
- wyclif 12y ago
  For networking, I think this is a great place to start: http://www.amazon.com/TCP-Illustrated-Protocols-Addison-Wesley-Professional/dp/0321336313/ http://www.amazon.com/TCP-Illustrated-Protocols-Addison-Wesl... For OS, I would recommend looking at Bach (on the design of UNIX) and Tannenbaum's books.
  - GVRV 12y ago
    Thanks for the recommendations! Got 4 of them for less than $40 :)

by mrjatx 12y ago

uiri 12y ago

Are you talking about sysadmins on Windows? I can't imagine a Linux sysadmin being afraid of bash, zsh or a ios shell. My impression is that knowledge of some combination of bash, perl and python scripting is a basic job requirement.

mrjatx 12y ago
I've worked for several MSPs and yeah, I mostly mean Windows. But we worked on just about everything. Especially Cisco/Dell CLI equipment (routers, switches, etc).
DyslexicAtheist 12y ago
the root of the problem (the idea that sysadmins can't program) might come from the fact that every company whether furniture/clothing store or any other sizable non-tech business needs sysadmins. But only if technology is your core business you need good developers. This probably leads to generalization of sysadmins not knowing their bits/bytes. Sure guys working for ISP's and in datacenters are a different breed but they still get thrown into the same category because of the job-title.
- fsniper 12y ago
  I think the problem is, some companies are expecting a sysadmin to be the "IT guy". The one who is only expected to call contractors to fix that recurring network problem, and install enough Windows boxes for the new hires.
- DyslexicAtheist 12y ago
  https://www.linkedin.com/pulse/devops-bullshit-joachim-bauernberger https://www.linkedin.com/pulse/devops-bullshit-joachim-bauer...

div0 12y ago

If a task involves "clicking next", then that task should not require any specialized knowledge to do. I totally agree that all developers should be willing do write code to automate "DevOps" tasks whenever they see fit. I know a lot of programmers who do this. These programmers always have a bunch of scripts sitting in their ~/bin, and you hardly ever see them clicking. I am a "programmer", but I love "DevOps" stuff, and mostly recently I wrote a large automation framework that got CI team interested. Tons of energy and time is wasted everyday where teams don't understand (and don't want to understand) each other's code.

teh_klev 12y ago
> If a task involves "clicking next", then that task should not require any specialized knowledge to do I would disagree with this point. If you're installing anything on a production box you really should know what that installer is going to do to your environment. Have you walked through the MS SQL Server installer wizard? You absolutely do need specialised knowledge if you're running that on a client's server.
- MichaelGG 12y ago
  SQL Server is probably one of the easiest "big" software systems available in the world. Without having much specialized knowledge you can setup a powerful HA cluster. It's mostly clicking next and following some basic instructions. Out of the box, it'll perform pretty well (just remember to click the "Optimize for Ad Hoc Workloads" checkbox in the properties page). SQL Server requires vastly less "specialized knowledge" than, say, Postgres. I would be surprised to find that most SQL Server installs come with someone with really in-depth knowledge. The same applies to a lot of other things MS ships, like setting up AD. Sure, knowing what you're doing helps, but MS sorta built an empire on making a lot of that stuff pretty trivial to do. For another example, look at setting up IPSec. A cute little UI you click on, versus well, the process on Linux.
  - teh_klev 12y ago
    Sorry no, it's an easy clicky pointy path to hell when you discover one month later no-one understood what the file path options meant (and there can be many when installing Standard+) and then the system volume ran out of space. Or what accounts to run SQL's various services under and wonder why stuff doesn't work or their SQL box gets hijacked ("oh I'll just run this under the SYSTEM account"). The install wizard for SQL Server 2008R2 Standard Edition has around 20 pages (counting tabs on a page) of user selectable options and settings. You certainly do need to know what you're doing and understand the implications of each every one of those settings. Sure if you're just doing a quicky install of the Dev Edition on your workstation you can afford to be a bit lax and click on through, but on a mission critical production box you need to RTFM or let a SQL admin who knows what they're doing perform the install. I've been called in too many times to unf*ck a SQL server because a customer has declined one hour of installation support because their devs thought they knew better.... "oh yeah it's just clicky pointy install, why do I need help with that". Trust me GUI installers do not equate to "easy install" if you have no clue what the installer is asking you. I'm a SQL (MS and MySQL) admin, amongst many other roles, for a webhoster with 19 years MS SQL Server experience (started on SQL 6.5 in '97), been there seen it all.

superobserver 12y ago

Where do you even get a job being a Click Admin? I mean, I could use a hobby that pays about now...

GVRV 12y ago

> Stack tracing? Procmon? Miserable understanding of DNS and networking, what's a /24? I'm primarily a developer, but I'd love to understand networking/low-level OS concepts like these in greater detail. Every time I start with a tutorial, I just get overwhelmed with how much I don't know — is there a book you'd recommend for a developer getting into devops (advanced networking, low-level OS architecture, configuring a machine from scratch, etc.)?

wyclif 12y ago
For networking, I think this is a great place to start: http://www.amazon.com/TCP-Illustrated-Protocols-Addison-Wesley-Professional/dp/0321336313/ http://www.amazon.com/TCP-Illustrated-Protocols-Addison-Wesl... For OS, I would recommend looking at Bach (on the design of UNIX) and Tannenbaum's books.
- GVRV 12y ago
  Thanks for the recommendations! Got 4 of them for less than $40 :)