> ... without realizing that in usability studies, most computer using college graduates do not understand the idea of a file system with directories inside of

> ... without realizing that in usability studies, most computer using college graduates do not understand the idea of a file system with directories inside of directories, files at every level, and two files named the same thing in two different directories actually being different files. That claim seems hard to believe. Would you have a link to one of these usability studies?