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You are entitled to your opinion, Ryan, of course, and I thank you for sharing it. However, if you don't see how someone making a public stand against a compan
by chris123 17y ago
You are entitled to your opinion, Ryan, of course, and I thank you for sharing it. However, if you don't see how someone making a public stand against a company with questionable business practices might do anything, such as possibly motive that company to improve it's practices, then, unfortunately, I can't help you. Also, the MasterCard dispute resolution and chargeback process is a last resort. You are not allowed to dispute a charge without first trying to resole the matter with the vendor.
- ryanwaggoner 17y ago1. Again, nothing about doing a dispute / chargeback precludes you from making a public stand against the company, so you need to stop conflating the two; they're orthogonal. 2. You have already tried to resolve the matter, and according to your own post, you have reached the point where you qualify for the dispute resolution protection offered by Mastercard. So why are you bringing this up?
- chris123 17y ago1) Thank you. 2) I'm not sure what "this" you're referring to, but we'll let it go. Regarding credit card dispute resolution process, I'm not following you on that either, but we'll let that go too. Regarding this MindJet incident, as of 60 minutes ago, the company has come to its senses :) PS: I just noticed that the tagline of your company is "People are talking about your brand. Are you listening?"