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Agreed. I was once wronged by Google Checkout (before it closed, obviously). I couldn't get any response at all from the company, so I called a few numbers an
by downandout 12y ago
Agreed. I was once wronged by Google Checkout (before it closed, obviously). I couldn't get any response at all from the company, so I called a few numbers and eventually a random developer at Google looked up and gave me the name and phone number for the director of Google Checkout. I posted the number in a few forums where other incredibly frustrated merchants were looking for help.
Instead of getting some people to respond to the messages these people apparently left, within a day, the number was disconnected. That is how they tend to deal with customer service issues.
- riobard 12y agoNot to defend Google's attitude towards customer service, but you do realize it's inappropriate to post someone's work phone number as a public-facing custom support line, right?
- deleted 12y ago[deleted]
- skj 12y agoHow can you possibly think that was the right thing to do here?
- downandout 12y agoWhen you see countless stories about small businesses being seriously damaged by a service, it's hard to not want to try to help them.
- skj 12y agoIn no world would what you did help them. Poor judgement.
- deleted 12y ago[deleted]