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But it's not a business and that person wasn't a customer. Debian is a community, bound partially by common technical ideas about packaging, stability and secur
by adrusi 12y ago
But it's not a business and that person wasn't a customer. Debian is a community, bound partially by common technical ideas about packaging, stability and security, and partially by philosophical ideas about Free software.
Their goal is not to satisfy everyone who comes to their mailing list, that would be insanity.
- jfoster 12y agoSure, but most people would consider the original poster's request as quite reasonable. Instead of considering it in a balanced way and producing a polite & considered response, the response was idealistic rhetoric. For better or worse, I think that does qualify the attitude of response as "unprofessional", as stingraycharles pointed out.
- chappi42 12y agoGoogle is the unprofessional one. Threaten to not support Jessie, hey? What an arrogant self-referred world Google lives in?
- davidw 12y agoI think Google is more or less "in the wrong" too, but a less snippy, snarky response would probably do more to convince people of that. "You catch more flies with honey than with vinegar", as they say.
- chappi42 12y agoProbably yes. As a non-native english speaker it is quite difficult to find an enough but not too much snippy/snarky response (had e.g. to lookup these words)).
- stingraycharles 12y agoWhat are you implying, that when English is not your native tongue, it is easier to be snarky? English is a second language to me, and I cannot imagine this being true.